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Queueing theory
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#	Item
401	Qmatic Serves Customers at the World’s Most Famous Football Club “ Add to Reading List Source URL: qmatic.com Language: English - Date: 2013-11-18 17:10:02 Stochastic processes Tickets Queue management system Market segmentation Queueing theory Customer Business Statistics Marketing
402	www.cambridge.org/us[removed]Probability, Random Add to Reading List Source URL: hp.hisashikobayashi.com Language: English - Date: 2012-03-07 14:56:26 Markov models Markov processes Hisashi Kobayashi Queueing theory Randomness Information Science Statistics
403	PUBLICATIONS: Professor Y.M. SUHOV (I.M. SOUKHOV) 1. One-parameter semigroup generated by a Gibbs distribution. Uspekhi Matem. Nauk Add to Reading List Source URL: www.statslab.cam.ac.uk Language: English - Date: 2008-10-21 09:29:38 Quantum probability Probability and statistics Dobrushin Queueing theory Probability theory Statistics Quantum mechanics
404	SRPT S heduling for Web Servers Mor Har hol-Balter, Nikhil Bansal, Bian a S hroeder, and Mukesh Agrawal S hool of Computer S ien e, Carnegie Mellon University Pittsburgh, PA[removed]fhar hol, nikhil, bian a, mukeshg s. mu Add to Reading List Source URL: www.cs.huji.ac.il Language: English - Date: 2010-04-25 07:17:58 Operations research Stochastic processes Business Priority queue Web server Server Queueing theory Probability and statistics Statistics Network performance Web development
405	Q-MAM: A Tool for Solving Infinite Queues using Matrix-Analytic Methods J. F. Pérez, J. Van Velthoven and B. Van Houdt Add to Reading List Source URL: www.pats.ua.ac.be Language: English - Date: 2012-04-11 06:58:50 Probability and statistics Markov models Stochastic processes Markovian arrival processes Continuous-time Markov process Phase-type distribution Queueing model Markov chain Stochastic matrix Statistics Queueing theory Markov processes
406	Heavy traffic analysis for EDF queues with reneging Add to Reading List Source URL: www.math.cmu.edu Language: English - Date: 2011-03-30 19:52:04 Probability and statistics Operations research Scheduling algorithms Markov processes M/M/1 queue Scheduling Earliest deadline first scheduling G–network Statistics Stochastic processes Queueing theory
407	Microsoft Word - jaqm_revista[removed]doc Add to Reading List Source URL: jaqm.ro Language: English - Date: 2011-02-27 15:43:37 M/M/1 queue Queueing model M/M/c queue M/G/1 queue Erlang Statistics Queueing theory Stochastic processes
408	Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective ∗ Lawrence Brown, Noah Gans, Avishai Mandelbaum, Anat Sakov, Haipeng Shen, Add to Reading List Source URL: 132.68.160.12 Language: English - Date: 2006-02-25 17:00:00 Queueing model Erlang Call centre Interactive voice response Queue area Utilization Arrival theorem Poisson process M/M/1 queue Statistics Stochastic processes Queueing theory
409	Telephone Call Centers: Tutorial, Review, and Research Prospects ∗ Add to Reading List Source URL: ie.technion.ac.il Language: English - Date: 2007-11-26 06:56:36 Telephone numbers Network performance Interactive voice response Dialed Number Identification Service Queueing theory Call centre Skills-based routing Automatic call distributor Screen pop Telephony Electronic engineering Computer telephony integration
410	EFFICIENCY-DRIVEN HEAVY-TRAFFIC APPROXIMATIONS FOR MANY-SERVER QUEUES WITH ABANDONMENTS by Add to Reading List Source URL: www.columbia.edu Language: English - Date: 2004-08-31 14:13:31 Probability and statistics Markov models Queueing model Normal distribution Statistics Queueing theory Stochastic processes

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